Products

Add and manage the products and services you sell through the Stratus POS.

Your product catalog defines everything that can be sold through the Stratus POS terminal. Before processing any transactions, you need at least one product in your catalog. This page explains how to add, organize, and maintain your products.

Adding a product

1. Open the Products section

   From the Dashboard, navigate to Products. This lists all products currently in your catalog.

2. Create a new product

   Click Add product. Fill in the required fields:

   • Name — the display name shown on the terminal and receipts
   • Price — the selling price in your account’s configured currency
   • Category — assign the product to a category for organized browsing at the terminal
   • SKU — an optional stock-keeping unit code for inventory tracking
3. Configure tax settings

   Set whether this product is taxable and, if so, select the applicable tax rate. Tax is calculated per line item during a transaction and shown separately on receipts.

4. Save the product

   Click Save. The product is immediately available on the POS terminal for new transactions.

The SKU field is optional but recommended if you plan to track inventory levels or integrate with external systems.

Organizing products by category

Categories group your products on the terminal, making it faster to find items during a sale. Good category structure reduces search time and errors at the point of sale.

Retail

Common retail categories:

• Clothing
• Footwear
• Accessories
• Electronics
• Gift cards

Organize by department or product type to match how staff navigate your floor.

Food service

Common food service categories:

• Beverages
• Starters
• Mains
• Desserts
• Specials

Keep your most frequently ordered items in a Favorites category for the fastest access during busy service.

Services

Common service categories:

• Consultation
• Installation
• Maintenance
• Packages
• Add-ons

Service items do not require inventory tracking. Set quantity limits to “unlimited” or leave inventory management off for service line items.

Product variants

For products that come in multiple options — such as size, color, or material — you can configure variants on a single product rather than creating separate entries for each option.

Adding variants to a product

When editing a product, open the Variants section and define the variant types you need (for example, Size with options S, M, L, XL). Each variant combination can have its own price and SKU. During a transaction, the operator selects the variant before adding the item to the cart.

Pricing per variant

You can set a base price at the product level and override it for specific variants. For example, a shirt might have a base price of $25.00 with an XL variant priced at$27.00. If no override is set, the variant uses the product’s base price.

Inventory per variant

Stock levels are tracked per variant. This means you can see exactly how many units of each size or color remain, and receive low-stock alerts specific to each variant.

Menu items for food service

Food service products work the same way as standard products, but categories and modifiers take on greater importance.

Modifiers are customizations applied to an item during the transaction — for example, “no onions”, “extra shot”, or “gluten-free base”. Modifiers can be free or carry an additional charge. Configure modifiers when editing a product under the Modifiers section.

Group modifiers into sets (for example, “Milk options” with choices: whole, oat, soy) and attach the set to multiple products at once rather than configuring each item individually.

Pricing and tax configuration

Setting	Description
Price	The base selling price of the product, exclusive of tax unless you configure inclusive pricing.
Tax rate	Select from your configured tax rates. Tax is shown as a separate line on receipts.
Tax inclusive	If enabled, the price displayed already includes tax. The receipt separates the tax portion automatically.
Discount eligible	Controls whether transaction-level discounts can be applied to this product.

Changing a product’s price does not retroactively affect completed transactions. Historical receipts always reflect the price at the time of sale.

Managing inventory

Inventory management lets you track stock levels for physical products. When inventory tracking is enabled on a product:

• You set an initial stock quantity
• Each completed transaction reduces the quantity on hand
• Voided transactions restore the quantity
• You can set a low-stock threshold to receive an alert when stock runs low

Inventory tracking is optional. Service items, food items sold by the portion, or any product where you do not need a count can have tracking disabled.

Searching and filtering the catalog

As your catalog grows, the search and filter tools help you find products quickly:

• Search by name or SKU — type in the search bar at the top of the Products list to filter results in real time
• Filter by category — select a category from the sidebar to show only products in that group
• Filter by status — show only active products, archived products, or those with low inventory

On the POS terminal during a transaction, the same category and search tools are available so operators can find items without scrolling through the full catalog.

Archiving and deleting products

• Archive — removes the product from the terminal without deleting its history. Archived products still appear in past transaction records and receipts.
• Delete — permanently removes the product. Only delete products that have never been used in a completed transaction. If a product has transaction history, archive it instead.

Deleting a product that appears in historical transactions will cause those records to show a missing product reference. Archive instead of delete when in doubt.